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Job Description

Role Title:                           National Account Manager (Maternity Cover)

Location:                             Hybrid Working at Highbury Grove, London N5

Hours:                                  Full Time

Line Manager:                   Commercial Director



Olverum’s mission is to improve our customers’ lives, by enhancing wellbeing, lifting mood, energizing the mind, and boosting body confidence. Our award-winning range of professional spa-standard self-care rituals embody our ambition. All products are high performance, natural, sustainable, and vegan and a commitment to Conscious Beauty is the very foundation of Olverum.


Join us and become part of the team, promoting Natural Wellbeing Since 1931.


What you will do-

  • Drive ambitious, profitable, and sustainable growth to the business, achieving agreed forecasts, plans, targets and budgets for the development of existing and new customers.
  • Specialist in developing strong customer relationships, long term partnerships & achieving priority positioning for Olverum.
  • Direct management of all major wholesale accounts, maintaining and building new relationships.
  • Organise regular sales meetings with retailers to analyse performance and agree joint business plans.
  • Work with instore teams – checking on, space, location, stock availability. Identify where improvements could be made and implement.
  • Implement scheme to incentivise sales staff and meet sales goals.
  • Improve sell through of existing retail partners and offer training where needed
  • Manage the training of retailer sales staff.
  • Identify and build a prioritized list of suitable retailer leads.
  • Approach and sell in to approved prospects, maximizing all sales opportunities whilst staying within branding guidelines.
  • Work with Brand Manager to ensure brand guidelines are maintained.
  • Manage online retailers and work to improve sales, stock availability and brand visibility.
  • Regularly meet with buying teams and in store teams to help improve sales, discover our rankings within stores and departments and using that to identify support needed
  • Communicate with training managers, booking regular Teams meetings for education and to stay popular, working out with teams any obstacles they face with retailing Olverum and finding solutions
  • Managing new account set up
  • Manage NPL with retail partners-Forecast pipe, initial sell-through and annual sell through expectation along with strategy to support
  • Offering brand pop ups- working on site as a brand specialist


  • Minimum of 4 years’ experience in a similar role.
  • A competent-finisher; enthusiastic by nature yet self-driven for results
  • Strong analytical competencies. Ability to analyse business identifying key opportunities
  • Strong interpersonal skills, negotiation, and presentation abilities.
  • Elevated skills in partnership and negotiation for long lasting retailer relationships
  • Excellent problem-solving, written & communication skills
  • Sound retail operational knowledge, profit focused
  • Experienced in devising and implementing strategic plans within a retail environment
  • A born multi-tasker who is agile
  • Previous experience managing relationships in department stores/ retailer partnerships within the UK market
  • Experience in luxury skincare wholesale sales.
  • You will have experience working with the big luxury department stores, spas and lifestyle stores
  • Established relationships with the top UK retailers a bonus
  • Beauty qualification is a plus but not essential
  • A natural multi-tasker with excellent organizational and time management skills



● Please send email to kerry@olverum.com with subject "National Account Manager Application" with cover letter and cv attached.